Frequently asked questions

HiJenny.ai is home to Jenny, your AI-powered home assistant built specifically for homeowners. Jenny helps you plan renovations with clarity, understand costs and timelines, and stay organized throughout the process — so projects feel manageable instead of overwhelming.

Most homeowners use Jenny in four simple steps: Scan and explore your space using photos, voice, or (on supported iPhones) a 3D room scan. Plan with clarity — Jenny helps turn ideas into a clear project scope with materials, priorities, and realistic expectations before you talk to contractors. Compare options — Jenny connects you with vetted general contractors and helps you compare bids apples-to-apples. Stay organized — keep communication, decisions, and documentation in one place so nothing slips through the cracks.

Jenny is your personal home assistant. She helps you think through decisions, understand tradeoffs, catch risks early, and keep everything organized. She's designed to feel like a knowledgeable friend who's seen thousands of renovations — not a chatbot or a contractor.

To fully experience Jenny, you need an iPhone 12 Pro or newer, which all come equipped with LiDAR technology to scan your space.

Jenny offers a low monthly subscription that gives you access to Jenny's planning and project management tools. Exact pricing is shared clearly during setup — no hidden fees, and no obligation to hire a contractor.

No. You can use Jenny just to plan, understand costs, or stay organized. If you already have a contractor, or plan to find one elsewhere, you can still use Jenny to manage the project.

Absolutely. Many homeowners invite their existing contractor to use Jenny so everyone stays aligned and communication is documented in one place. Simply have them join and then invite them to the project.

You're never required to accept a bid. Jenny can help you adjust the scope, clarify priorities, or explore other options so you can make a decision you feel good about.

Most renovation issues come from unclear scope and missed details. Jenny helps by clarifying expectations upfront, making bids easier to compare, and keeping a written record of decisions and changes. That transparency reduces misunderstandings before they turn into costly surprises.

Yes. From a single-room update to a full-home renovation, Jenny is useful anywhere a general contractor is involved.

We currently support homeowners throughout California, but don't let that stop you from trying Jenny out. Even if we're not yet in your area, we'll be there soon.

Jenny helps create better projects on both sides by working with homeowners before bids go out, clarifying scope and expectations, and keeping documentation centralized and communication easy. That means fewer misunderstandings, cleaner billing, and healthier client relationships.

Contractors can create a profile and review opportunities on the platform for free. To manage a project on the platform, contractors pay a per-project fee of $499.

When a new project is posted we match off a number of different criteria to ensure it's a good fit for both you and the homeowner. We look to connect contractors to homeowners quickly and encourage you to follow up promptly when matched.

Yes. Many contractors use Jenny as a project management tool with current clients to improve communication and documentation.

Yes. You'll need to download Jenny and create your profile.

Contractors receive clear project information, including scope, budget, and timelines. Once you indicate interest, we help connect you with the homeowner. Only after that do you submit a formal bid.

By using Jenny to manage your projects, a record of updates, decisions, and scope changes is kept. That documentation helps avoid disputes and protects both sides.

Yes. All communication happens directly between you and the homeowner, with Jenny helping keep things organized. We're not an added layer of work — we streamline the process to keep things running smoothly.

On supported iPhones, the app guides you through LiDAR scanning of your room. The scan captures measurements and layout details that help with planning and contractor review.

Yes. We use best-in-class security practices to protect your information.

You can get started at app.hijenny.ai, but to leverage the full app experience you'll need to download Jenny.

Your project history remains available, creating a useful record of your home for future renovations, resale, or reference.

Simply download our app and start scanning the room you're looking to renovate or remodel.

An iPhone 12 Pro or newer and a spark for your next project.

Yes. You can explore the platform or contact us for a walkthrough.

Reach out to our support team anytime. Jenny is also available inside the app to guide you as you go.